Customer Service Delivery Driver - Flexible Zero Hour Contract - Days and Nights

Do you consider yourself a team player?

Are you Customer Focused? 

Do you have a valid Driving Licence with previous experience in driving roles?  

If so, then this may be your next career move!

• Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park
• Utilisation of Pre-book IT systems
• Dealing with customer complaints and enquiries
• Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports.
• To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner
• To report to the line manager any element of car park service that may compromise the level of service we wish to achieve
• Assisting customers with the loading of luggage onto the fleet vehicle
• Ensuring the fleet vehicle is cleaned and presentable for service
• Ensuring vehicle checks are completed
• Completion of all Fleet documentation
• Transporting passengers between the car park and airport terminal
• Reporting of all vehicle defects
• Photographing of arriving vehicles
• Moving customers car from arrivals to secure parking area and return when required
• Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings
• Litter picking and bin changing and cleaning of customer and staff areas
• Answering incoming telephone calls and dealing with customer queries
• To complete report sheets or any other log sheets, in full and as instructed.

• Full UK Drivers license
• Previous Customer Service Experience
• Excellent Team Player
• Customer Focused
• Excellent communication skills 

• £13.00 per hour
• Training and development