Contract Manager – Airport Parking Operations
Glasgow Airport
£50,000 per year + Competitive Benefits
Full-time, Permanent
We are seeking an experienced Contract Manager to lead a high-profile airport contract in Glasgow. You will be responsible for delivering operational excellence across the APCOA car park management, revenue generation, and client services. This is a hands-on leadership role with full accountability for contract performance, financial delivery, and team management.
Why this role stands out:
This isn’t just operational management, this is full contract ownership. You’ll be the trusted partner to the client and the driver of commercial performance. You’ll be the leader of a frontline operational team and the person who makes things happen when it matters most.
Key Responsibilities:
Operations
- Manage day-to-day contract operations, ensuring compliance with procedures and standards
- Monitor performance through data analysis, audits, and reporting
- Resolve operational and service delivery issues
Financial
- Manage and deliver contract budget and financial targets
- Maximise revenue and control costs
- Produce forecasts, variance reports, and performance analysis
Client Management
- Act as the main point of contact for the client
- Build strong working relationships and attend regular review meetings
- Support the client’s business objectives
People Management
- Lead, develop, and motivate teams
- Manage recruitment, performance, and training
- Handle employee relations and staff engagement
Business Development
- Identify opportunities to grow revenue and improve service delivery
- Compliance, ensure Health & Safety and regulatory compliance at all times
Who we’re looking for:
You’re likely already operating as a Contract Manager, Operations Manager, or Senior Site Manager within a client-facing environment.
You’ll bring:
- Proven experience managing contracts, budgets, and KPIs
- Strong leadership and team development skills
- Confidence working directly with clients and stakeholders
- A proactive, solutions-focused mindset
- Airport, parking, or facilities management experience is a strong advantage but not essential
Requirements:
Essential
Minimum 2 years’ experience in contract or operations management
Strong financial and commercial awareness (budgets, KPIs)
Experience managing teams in a fast-paced environment
Excellent communication and stakeholder management skills
Proficient in Microsoft Office
Full UK driving licence
Desirable
Experience in airport, parking, or facilities management environments
Knowledge of Health & Safety, employment law, and contract law
The Opportunity:
This is a high-impact role where you’ll have real autonomy, visibility, and the ability to shape performance and outcomes. If you’re ready to step into a role where you can truly own the operation and make a difference, this is it, so Apply Now, we want to hear from you…