Operations Manager – Northern Ireland

Location: Belfast/East (covering all NI)
Contract: Permanent | 42 hours per week (any 5 of 7 days)
Salary: £34,590.04 per annum

APCOA is seeking an accomplished and motivated Operations Manager to provide strong leadership and operational oversight across a key contract within Northern Ireland. This role is central to ensuring consistent service excellence, robust client relationships and the delivery of high-performing, commercially successful operations.

Key Responsibilities

• Lead, develop and motivate a geographically dispersed operational team.

• Build and maintain effective client relationships at all levels, acting as the primary point of contact.

• Ensure all contractual obligations, SLAs and KPIs are met and exceeded.

• Oversee financial performance, including budgeting, forecasting and variance reporting.

• Address operational challenges promptly and uphold high-quality service standards.

• Identify opportunities for revenue growth, innovation and continuous improvement.

Candidate Criteria

• Management experience within a KPI/SLA-driven or commercially focused contract.

• Strong leadership capability with excellent communication and stakeholder engagement skills.

• Commercially aware with sound financial and analytical expertise.

• Effective problem solver able to perform under pressure.

• Degree-level education or equivalent experience.

• Full, clean UK driving licence.

Desirable: Experience in the parking industry and/or familiarity with Health & Safety, Contract or Employment Law.

Why Join APCOA?

To apply, please submit your CV and join APCOA in delivering exceptional operational excellence across Northern Ireland.