Processing Centre Supervisor – Full-Time
📍 Location: Dingwall
⏰ Hours: 40 hours per week
💷 Salary: £30,000 per annum
Join Our Growing Processing Centre Team
We’re seeking a proactive, organised, and detail-focused individual to lead our busy Processing Centre in Dingwall. As a Processing Centre Supervisor, you’ll oversee a team of around 30 staff, ensuring smooth day-to-day operations, accurate case handling, and the achievement of key performance targets.
This is a hands-on role where you’ll combine people management with operational tasks — from reviewing evidence and managing correspondence to driving improvements and maintaining compliance.
What You’ll Do
-
Lead, motivate, and support a team of approx. 30 office-based staff.
-
Oversee the review of ANPR and MNPR images to identify parking breaches.
-
Manage the scanning, sorting, and uploading of inbound correspondence.
-
Use specialist software to process cases with speed and accuracy.
-
Monitor team performance to ensure deadlines, compliance, and accuracy are met.
-
Support process improvements and resolve escalated issues.
What We’re Looking For
-
Strong attention to detail and excellent organisational skills.
-
Clear and confident written & verbal communication.
-
Ability to prioritise and multitask in a high-volume environment.
-
Self-motivated, adaptable, and ready to take initiative.
-
Flexible to work one Saturday per month.
-
Previous supervisory experience preferred.
-
Eager to learn new systems and procedures.
What We Offer
-
£30,000 per annum
-
40 hours per week (Mon–Fri, with alternate Saturdays)
-
5.6 weeks annual leave (rising to 6.6 weeks with long service)
-
Pension scheme
-
Genuine career progression opportunities as our centre continues to expand.
Diversity & Inclusion
At APCOA, we are proud to be an equal opportunities employer. We value diversity and create a workplace where everyone is respected, supported, and empowered to succeed — regardless of age, race, gender, or background.
📩 Apply today and become part of a forward-thinking team where your skills make a difference every day.