Junior IT Service Desk Analyst – Uxbridge - Up to £24,000 DOE
Are you tech savvy?
Are you customer-service oriented?
Do you have previous experience in an IT support role?
AT APCOA, an opportunity for a Junior IT Service Desk Analyst to manage Automatic Number Plate Recognition Cameras, Kiosks and Tablets at our Head Office in Uxbridge. You will become a crucial and important member of our team and help the operations of our organisation run daily.
What you’ll do:
- Managing Stock assets including spares on our asset management tool
- Configure Automatic Number Plate Recognition (ANRP) Camera builds
- Managing suppliers for repairs of items
- Meeting projects targets for new site implementations
- Replace/Renew/Use stock items at our storage site located near Head office
- Managing internal and external customers
- Troubleshoot and investigate ANPR, Kiosk and Tablet issues using various software
What will I bring?
We are looking for candidates with previous experience in a service-focused IT support role, who can think on their feet within a technical environment. You will also bring:
- Experience of working within a first-hand technical role
- Strong customer service approach and team player
- Strong work ethic and ability to work in dynamic work environment
- Excellent understanding of Active Directory, Exchange Administration, Sharepoint and Windows 10/11
- Understanding of Networking principles – LAN / WAN
- Experience in problem solving basic issues
- Able to be proactive and checking with 3rd parties for updates and chasing where necessary.
- Experience in imaging Software (Acronis)
If this sounds like an opening for you then “apply now” and one of our team will be in touch very soon! We can’t wait to hear from you!
What we’ll offer you:
- Up to £24,000 pa depending on experience
- 25 days holiday, plus 8 bank holidays
- Career Development opportunities
- Pension scheme and employee discount
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.