Location
Harrow
Department
Parking
Salary Details: £
£8.91 per hour

The Role

We are recruiting for a Mobile Patroller/Cash Collector to join our team. As a Mobile Patroller you will provide professional and excellent driving service for APCOA to undertake cash collection from sites.
 
What you'll do:
You will undertake patrols and issue PCNs
Complete cash collections from site
Log machines faults and all correspondence
Provide excellent customer service and deal with customer inquiry while at sites
You will deliver and meet individual, site and business objectives and targets.
To deal with all scheduled and emergency cash collections in a timely manner following the correct process as per contract.
Ensure company standards relating to DPA and PCI are adhered to.
Effectively and efficiently communicate and escalate issues and problems that need manager level solutions.
Use knowledge of processes, legislation and guidelines to effectively advise all customers.
Meet, and exceed, the KPIs set by the Customer Service Manager and the individual contracts
 
What you'll bring:
Must have a clean driver licence.
Smart and Professional
The ability to effectively and confidently communicate with members of the public, team members and the management team both verbally and non-verbally.
Written and oral communication skills
Customer Service and Quality focused
 
What we'll offer you:
30 hours per week -working shift 7am- 2:00pm
£8.91 per hour
Training and development
Full Uniform
Pension
Employee discount scheme


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