Location
Heathrow
Department
Parking
Salary Details: £
£11.00 per hour

The Role

We are recruiting Mobile Patrollers to join our team at Heathrow on a 6 month fixed term contract. as a mobile patroller you will use a company vehicle to patrol around the roads leading to and surrounding Terminals 2, 3 & 5, moving on any vehicle that is set down. 
 
This role would suit a person who enjoys driving, meeting people and is comfortable to engage with passengers from a wide-ranging background. Confident to approach customers who may take the provided information negatively and the ability to diffuse situations and keep a cool head when faced with situations of conflict.
 
What you'll do:
You will proactively approach and instruct drivers that have set down at specific areas near to the terminal forecourts to move on immediately.
You will politely advise the general public that have set down, of the Heathrow Byelaws relevant to these unofficial set down areas.
You will advise APCOA control team of relevant information by company mobile phone. This might include but will not be limited to escalating any issues that cannot be resolved & also feedback for APCOA Line Management
You will visibly and actively patrol and engage with as many drivers as possible, ensuring that they move on swiftly
Ensure that you adhering to all Heathrow speed limits and Byelaws at all times
 
What you'll bring:
Full Clean Drivers License Essential 
Excellent Customer Service Skills
Excellent communication skills in both spoken and reading English
Happy working outside in all elements
Good Positive Attitude with ability to deal with potential conflict from the public
Understand Heathrow’s expectations on service delivery and execute to a high standard
Own transport or excellent 24 hour transport links to Heathrow essential

What we'll offer you:
Fixed Term 6 month contract
full time hours working shifts 04.30 –14.00 & 14.00 - 22.30 shifts 7 days a week on a 4 on 2 off roster
£11:00 per hour
Full Company induction provided including Radio Training, Health & Safety, Conflict Management & Airport familiarisation
Full uniform

Other jobs like this

    Location
    Heathrow
    Department
    Parking
    Salary Details: £
    £11.00 per hour
    Location
    Sussex
    Department
    Parking
    Salary Details: £
    £35,000 per annum
    Location
    Manchester
    Department
    Parking
    Salary Details: £
    £19,459 per annum