Contract Support Team Member – Manchester
40 Hours per week
Monday – Friday
£13.20 per hour
An opportunity has arisen for a contract support team member to join our friendly team. Reporting to the Contract Support Manager, you will be responsible for day-to-day administration of the for the Network Rail contract, ensuring all deadlines are met.
This role is working Monday – Friday based in our Manchester office.
What you’ll do:
- Provide administrational support to the Contract Team ensuring that accurate records are kept.
– Log and report all parking faults directly with equipment maintainers, chase up outstanding jobs/engineers, monitor attendance times for KPI's and create and maintain an accurate tracking database
- Provide a customer focused service to the customer/client.
- Answer questions and provide information to the customer, the client and the public.
- Maintain Taxi Parking Portal records, processing applications and permit production
- Maintain Staff Parking Portal data, ensuring compliance with DfT process
- To provide management information/reports as and when necessary for the Contract Team
What you’ll bring:
- Customer service experience
- Personal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
- Self-motivated with a pro-active nature
- Punctual, reliable and detail oriented.
Does this opening sounds like a fit for you? Apply now and a member of the APCOA recruitment team will be in touch with you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.