Hackney
Parking
£24,000 - £29,000 per annum

The Role

As a Supervisor you will be working as part of the Civil Enforcement team to ensure all Hackney's parking restrictions and requirements are enforced and service level agreements are met through all aspects of the contract.
 
What you'll do
Assist the Assistant Contract Manager in ensuring the smooth delivery of the contract with operational responsibility
Management of resources, including ensuring effective deployment of staff throughout the contract
Enforce all on-street/off-street permitted parking regulations in all controlled zones
Carry out abandoned vehicle inspections and supervision
Carry out enforcement during evening and night time and supervision

What you'll bring
Previous experience of working within a customer service environment
Experience of handling complaints efficiently and effectively in demanding circumstances
Excellent oral and written communication skills and report writing
Excellent computer skills including good working knowledge of Microsoft Office
Full UK Manual Driving Licence
 
What we'll offer you
£24,000-£29,000 Per annum
40 Hours per week (5 out of 7 days, Monday to Sunday)
20 days annual leave plus 8 Bank holidays
Training and Development
Pension
Employee Discount scheme

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