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Customer Service Assistant- Zero Hours

Location:
Birmingham
Department:
Parking
Salary Details: £
8.42 per hour
About The Role
To cover and support various sites in and around Birmingham during staff holidays and absence.

What you’ll do
Meet and exceed were ever possible the safety, security and service of the parking Team, our clients and the properties.
Ensure that vehicle users conform to the clients laid down traffic regulations.
To deal with unusual occurrences in accordance with guidelines and training
As specified by the company.
Deal with all enquiries made by the client, its representatives or visitors as required.
Deliver the highest level of personal behavior at all times, in line with the company’s standards.
In the event of learning of any vandalism, theft, or other incident, to report immediately to the Team Manager and / or the appropriate emergency service. Your Team Manager is to be notified as detailed in the Site Instructions.
Assist the Team Manager with tasks or problems within the car parks or traffic management as requested, support members of the team and attend regular team meetings
Comply at all times with, Company Policies and, Procedures and the Health & Safety Laws.
Protect maintain and strengthen the reputation of Apcoa Parking UK Ltd.
Undertake all other duties consistent with the nature and grade of the post as necessary or required.
 
What You'll Bring
Good customer service skills
Good communication skills
Valid UK driving licenseSecurity background - desirable
SIA Licence - desirable
What we’ll offer you
Zero Hours contract
£8.42 per hour
Uniform
Training and development.