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Parking Patrol Officer

High Wycombe
Salary Details: £
17,877 per annum
About The Role
To support the Car Park Supervisor in implementing, enforcing and maintaining the Car Park Contract to comply with the agreement between APCOA Parking Services and Client requirements. You will resolve customer concerns, patrols car parks, deter crime and implement traffic control measures.
Full time or Part time positions available- covering Aylesbury High Wycombe and Banbury.
What you’ll do
Ensure all pay equipment is in good working order at all times
Ensure procedures for handling, and where applicable, banking cash are adhered to
Enforce parking regulations by issuing Parking Charge Notices (PCN’s), warning notices and customer awareness
Deal with customer queries, requests for assistance and complaints
Complete daily car park inspections relating to Health and safety and report findings to management
Ensure delivery of all contractual requirements and SLA/KPI’s to the satisfaction of APCOA and its clients
Report criminal activity in accordance with company procedures
Safeguard takings in accordance with company procedures

What you'll bring
Excellent oral and written communication skills
Excellent interpersonal skills, with the ability to build and maintain positive working relationships
Excellent customer service skills with a minimum of 2 years’ experience
Full Clean Driving Licence
A reliable, responsible and flexible attitude to work and proactive nature
S.I.A licence – preferred but not essential
What we’ll offer you
£17,877 per annum - Full Time - 40 hours per week (some weekend and night work will be required)
£10,720 per annum - Part Time - 24 hours per week (some weekend and night work will be required)
Training and development
Employee Discount Scheme