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Gate Control Operative - Part Time

Location:
Southend On Sea
Department:
Parking
Salary Details: £
8.72 per hour
About The Role
Working as part of the APCOA Southend team. Ensuring the designated car parks are secured, locked/un locked as per the service level agreement with Southend on sea borough council.
What you’ll do
Lock/unlock designated car parks within the stimulated time frame.
Ensure all vehicles that have drivers/owners present are requested to leave the car park by the designated time.
Record the details of any vehicles locked, and ensure this is reported back to the control daily..
Adhere to health & safety requirements and best practice at all times.
Maintain the highest standards to customer service at all times.
Achieve the very highest standards of personal integrity at all times.
Maintain good communications throughout with your Operational Support Manager and the control.
Maintain any equipment assigned to you, and report any defects or damage straight away.
Any other duty that is deemed necessary to fulfil the role of a Gate Control Operative.
 
What You'll Bring
Ability to communicate with customers, potentially in difficult and demanding circumstances.
Ability to write simple reports and complete pocket book notes.
USE OF OWN VEHICLE DAILY- Essential
Full clean driving license- Essential
Numerate and literate.
Experience of handling complaints efficiently and effectively.
Able to demonstrate excellent oral and written communication skills
Excellent interpersonal skills with the ability to build and maintain positive working relationships
Excellent problem solving skills
Able to manage tasks to deliver an excellent level of service
Self-motivated, proactive nature
Ability to prioritise, organise and multi-task
What we’ll offer you
10 Hours per week
Sunday to Thursday
Shift times 1hr AM and 1 hr PM – All year round starting at 6:30 to open gates.
Closing times: April 20:15 to 21:15, May, June and July 21:00 to 22:00, August 21:30 to 22:30, September 19:00 to 20:00, October- March 18:15 to 19:15
£8.72 per hour

Use of own car is essential, we pay £40 per month fuel allowance, and pay the difference to add business insurance to your existing car insurance upon providing a written quote.
Training and Development
Pension