• Login / Register

Mobile Cash Collector

Location:
Gloucester
Department:
Parking
Salary Details: £
18,144.10 per annum
About The Role
You will ensure the safe collection and transportation of parking revenues to a secure counting facility in an efficient and secure manner. You will resolve customer’s concerns, patrols car parks, deter crime and implement traffic control measures whilst providing a high standard of customer service to all car park users.
What you’ll do
Ensure all monies are collected, accounted for and banked on the same day of collection
Ensure a full audit trial is maintained reporting any variances to the supervisor
Apply problem solving skills to resolve problems and answer customer questions.
Undertake car park duties as designated by the Supervisor
Ensure delivery of all contractual requirements and SLA/KPI’s to the satisfaction of APCOA and its Clients
Safe guard cash boxes and keys for the days collection
Remove cash and audit tickets from parking equipment machines and report defective parking equipment
Be responsible for the general maintenance of equipment found to be out of service
Ensure daily vehicle checks are completed and any faults/concerns are reported to the contract manger
Ensure company property is protected

What you'll bring
Excellent customer service skills with 2 years’ experience working within a customer service environment
Excellent oral and written communication skills
Excellent interpersonal skills, with the ability to build and maintain positive working relationships
A reliable and responsible attitude to work and proactive nature
Full Clean Driving Licence
What we’ll offer you
£18,144.10 per annum
42.5 hours per week
Training and Development
Pension
Employee Discount scheme