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Civil Enforcement Officer Supervisor

Location:
Lincoln
Department:
Parking
Salary Details: £
21,715.00 per annum
About The Role
We are currently recruiting for a Civil Enforcement Officer Supervisor to be based in Lincolnshire.
You will be required to provide advice and parking related guidance to members of the enforcement team, you will complete monitoring of CEO's out on the street as well as via reports.
What you’ll do
You will be working as part of the Civil Enforcement team to ensure all parking restrictions and requirements are enforced and service level agreements are met through all aspects of the contract ensuring quality standards and contractual requirements are maintained.
To assist the Assistant Contract Manager in ensuring the smooth delivery of the contract with operational responsibility
Management of resources, including ensuring effective deployment of staff throughout the contract ensuring contractual requirements are met
To enforce all on-street/off-street permitted parking regulations in all controlled zones, in accordance with the Traffic Management Act 2004.
To carry out enforcement during evening and night time and supervision
A DBS check will be required for this role.
Traffic Management Act training is mandatory (unless qualified)
You will be outside in all weathers a large proportion of your working week
The role along with the two other members of the team covers the whole of Lincolnshire.

What You'll Bring
You should have a strong ability to communicate during difficult and demanding circumstances and will be required to have a flexible approach to the hours you work.
Previous customer service experience would be ideal along with parking management experience is desirable but not essential as full training will be given.
Written skills required to high standard.
Driving license essential.
IT skills in excel and word.
What we’ll offer you
Salary: £21,715.00 per annum
45 hours per week. - The roles operate on a shift basis 5 day over 7 days with start and finish times varying shifts will include evening and weekends on a rota basis.
28 days annual leave inc Bank Holidays
Training and Development
Employee Discount scheme
Promotional opportunities within APCOA.
Full uniform Provided