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Mobile Operative - Car Parking

Location:
Southampton
Department:
Parking
Salary Details: £
£19,211 per annum
About The Role
Mobile Operative (Car Parking) – APCOA / South Western Railway (SWR)- Home Based - Within 20 miles of Southampton
 
Working as a Mobile Operative (vehicle will be provided) you will resolve customer’s concerns, conduct car park patrols, issue Penalty Notices, deter crime and implement traffic control measures whilst maintaining the prescribed standards of quality, cleanliness and safety within your designated area of responsibility.
 
 
What you’ll do
Undertake foot patrols of the car park assisting customers in need of assistance
Ensure correct Enforcement of parking transgressions, including recording and reporting enforcement activity
Ensure all car park faults and incidents are reported and recorded following the correct procedure
Monitor activity in the car park to deter any criminal activity
Conduct car park patrols in line with instructions ensuring that they are recorded upon completion
Operate and clean parking control equipment as appropriate
Collect and remove litter in accordance with company procedures
You will report to the APCOA SWR Area Supervisor
Work with both SWR and APCOA to deliver customer service excellence
Work with all stakeholders of the SWR car parks including Network Rail, Train Operating Companies, the Police (with specific reference to the British Transport Police), contractors, car park equipment manufacturers and the wider APCOA team.

What you'll bring
A self-motivated and pro-active nature
Approachable and able to work both independently and as part of a team
Ability to prioritize and problem solve
Excellent Customer service skills
SIA License desired but not essential
Knowledge of parking industry and processes preferred but not essential
What we’ll offer you
Salary of £19,211 per annum (Pro rata)
£8.21 per hour
45 hours per week (This would be on a 5 out of 7 shift pattern and will include weekends and Bank Holidays)
Fixed term Contract 3 months
Vehicle Provided
Uniform and waterproof clothing provided
Training and Development
Employee Discount scheme
Pension
This is an excellent opportunity to join our dynamic and growing organization and support our development of the SWR car park estate. If you are interested apply now by sending us your CV and a covering letter stating why you would be suitable for this role