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Contract Manager

Location:
Wembley
Department:
Parking
Salary Details: £
40,000- 45,000 per annum
About The Role
You’ll be working for one of our largest stadium and event clients our growing to whom we provide a range of traffic, car park and transactional management services.
 
As the Contract Manger, you will lead, motivate and develop the Contract team and through them manage and deliver an effective and efficient customer service-focused operation. You’ll provide the focus, direction and leadership required to ensure that the contract meets and exceeds the expectations of our client and in turn the contract delivers against its financial targets in a sustainable and professional manner, with a keen eye on developing beneficial relationships with the client and key stakeholders to ensure that APCOA is well-placed to expand upon its service offering.
What you’ll do
To act as the principle point of contact between the client and APCOA - lead and contribute on the day-to-day management and planning for retail, concerts and stadium events and one-off special events
Manage, motivate and lead the Contract team whilst ensuring a sufficient “pool” of trained colleagues and equipment is available and maintained to support the dynamic demands of the conference concerts and stadium event calendar
Manage and be responsible for the development of commercial growth within the contract and seek out new development opportunities
Manage the contract’s P&L, from budget preparation, to budget delivery and addressing areas of underperformance
Work in partnership with the client and key stakeholders to provide innovative solutions with a focus on continuous improvement
 
What You'll Bring
This is an excellent opportunity to join a dynamic and commercially focused organisation and support their growth in the stadium and event management business. As a successful Contract Manager, seeking a fresh and rewarding new challenge you will have::
Experience in Contract and Operations Management in a similar role
Experience of working as a service provider to a prestigious and blue chip client
Ability to nurture and develop beneficial relationship with directors, senior managers and key stake holders
Are a self-starter and able to work under pressure, with a confident and resilient nature
Excellent leadership skills
Well-developed people management skills, with excellent communication and interpersonal abilities
Proficient budget management experience and accountability
High levels of commercial acumen
A working knowledge of Contract and Employment Law and Health and Safety
IT literate with experience of using MS Office packages (Word, Excel, Outlook)
Strong people management skills gained within a diverse workforce, including coaching, training and recruiting skills
Good working knowledge of MS Office
Ability to present to Management Board level
Minimum two years management experience at a Contract Management level or similar
Experience of operating within a customer facing environment
Experience of implementing effective cost control and understanding of budgets
Experience of monitoring KPIs
Self-motivated, proactive nature
Flexibility and will involve a significant amount of weekend and late night working.

What we’ll offer you
Salary £40,000 - £45,000 per annum
40 hours per week
Pension
Training and Development
Employee Discount scheme